Responsible Gambling

Our Commitment to Safer Gambling

At Bubbles Bet Casino we treat gambling as entertainment. We are committed to providing a safe and fair environment in which you can enjoy our games without putting your wellbeing or finances at risk. Responsible gambling is central to how we operate, and we take our obligations seriously.

We are licensed and regulated in Great Britain by the Gambling Commission. As part of our licence conditions, we are required to promote responsible gambling, prevent underage play and protect vulnerable individuals. We go beyond the minimum requirements wherever we can, because keeping our players safe is not just a regulatory duty - it is the right thing to do.

You must be 18 years of age or older to open an account or place any wager with us. We verify every customer's age and identity before permitting withdrawals, and we may suspend play at any time until verification is complete. If we are unable to confirm that you are of legal age, your account will be closed.

Tools in Your Account

We provide a range of account-management tools designed to help you stay in control. All of these can be activated from the My Account or Safer Gambling section of the site at any time. Lowering a limit or activating a restriction takes effect immediately; increasing a limit is subject to a cooling-off period to give you time to reconsider.

Deposit Limits

You can set a maximum amount that you are able to deposit over a daily, weekly or monthly period. Once a deposit limit is reached, no further deposits will be accepted until the next period begins. You may lower an existing deposit limit at any time and the change will apply straight away. If you choose to raise a limit, a cooling-off period will apply before the new limit becomes active.

Loss Limits

Loss limits allow you to cap the net amount you can lose within a set timeframe. Like deposit limits, they can be applied on a daily, weekly or monthly basis. When your loss limit is reached, you will not be able to place further wagers until the period resets. Reductions take effect immediately; increases are subject to a cooling-off period.

Session Limits

A session limit lets you restrict how long you can remain logged in during a single visit. When the time you have chosen expires, you will be logged out automatically. This helps you avoid longer sessions than you intended and encourages regular breaks from play.

Reality Checks

Reality checks are on-screen notifications that appear at intervals you choose - for example, every 20, 40 or 60 minutes. Each notification tells you how long you have been playing and may show your session balance. You can then decide whether to continue or to stop. We recommend that all players turn on reality checks as a simple way to keep track of time spent on the site.

Time-Outs

If you need a break from gambling, you can apply a time-out to your account for a period of 24 hours, 48 hours, 7 days or 30 days. During a time-out you will not be able to log in, deposit, or place any wagers. You will still be able to withdraw any existing balance. A time-out cannot be reversed before it expires, so please consider your choice carefully.

Self-Exclusion

Self-exclusion is a longer-term measure for players who feel they need to stop gambling altogether. You can self-exclude from Bubbles Bet Casino for a minimum of six months. During the exclusion period your account will be closed, all marketing communications will stop, and you will not be permitted to open a new account. At the end of the exclusion period, your account will remain closed unless you take active steps to reopen it after a further cooling-off period.

If you wish to exclude yourself from all licensed gambling operators in Great Britain, you can register with GamStop, the national self-exclusion scheme. Details are provided in the support section below.

Signs That Gambling May Be Becoming a Problem

Problem gambling can affect anyone. It often develops gradually, and it can be difficult to recognise in yourself. The checklist below is not a diagnostic tool, but if you answer yes to several of these questions, we encourage you to seek support.

• Do you spend more money or time on gambling than you planned or can afford?
• Have you tried to cut down or stop gambling but found it difficult?
• Do you feel restless, irritable or anxious when you are not gambling?
• Do you gamble to escape problems, relieve stress or cope with difficult feelings?
• Have you chased losses by continuing to play in the hope of winning back money you have lost?
• Have you borrowed money, sold possessions or gone into debt to fund gambling?
• Has your gambling caused arguments or tension with family, friends or colleagues?
• Have you neglected work, studies or personal responsibilities because of gambling?
• Do you feel the need to bet with larger amounts to get the same level of excitement?
• Have you lied to others about how much time or money you spend gambling?

If any of these statements feel familiar, please consider using the account tools described above or reaching out to one of the independent organisations listed in the next section. There is no shame in asking for help, and support is available around the clock.

Where to Get Help

Several independent organisations offer free, confidential support and advice for anyone affected by problem gambling. These services are available to players, as well as to their families, friends and colleagues.

• GambleAware - provides information, advice and free treatment referrals for anyone harmed by gambling. GambleAware funds research, education and treatment services across Great Britain and can help you find local or online counselling.
• GamCare - operates the National Gambling Helpline, which offers confidential advice and emotional support 24 hours a day, seven days a week. GamCare also provides face-to-face and online counselling through a network of local services across England, Scotland and Wales.
• GamStop - the free national self-exclusion scheme that allows you to restrict your access to all gambling websites and apps licensed in Great Britain. Once registered, your exclusion applies across all participating operators for a period of your choice.
• National Gambling Helpline - run by GamCare, this helpline offers immediate, confidential support by phone or live chat for anyone concerned about their own gambling or someone else's.

We encourage any player who is worried about their gambling to contact one of these services. You do not need to have a diagnosed problem to reach out; support is available at every stage.

Protecting Minors

It is illegal for anyone under the age of 18 to gamble in Great Britain, and we take our responsibility to prevent underage gambling extremely seriously. We do not knowingly allow anyone under 18 to register, deposit or play on our site.

Age Verification

Every new account is subject to age and identity verification. We use electronic checks to confirm that each customer is at least 18 years old before they are permitted to gamble. Where electronic verification is not possible, we will ask for documentary proof of age - such as a passport or driving licence - before the account can be used. Accounts that cannot be verified will be suspended and, if verification is not completed within a reasonable timeframe, closed.

Parental Responsibility and Filtering Software

If you share a computer, tablet or phone with anyone under 18, we strongly recommend that you take steps to prevent them from accessing gambling sites. Simple precautions include:

• Never leave your account logged in on a shared device.
• Do not save your password in the browser or allow auto-fill for gambling sites.
• Use a separate, password-protected user profile on any device a minor may use.
• Install parental control or web-filtering software that can block access to gambling websites and apps.

A number of widely available parental control tools can help you restrict access to age-inappropriate content, including gambling. These tools are built into most modern operating systems, browsers and internet routers, and independent filtering software is also available. We recommend that parents and guardians look into the options that best suit their household.

If you believe that a minor has gained access to an account on our site, please contact us immediately via live chat or at support@casinobubblesbet.co.uk. We will investigate the matter and take appropriate action, which may include closing the account and voiding any transactions.